77jee's Privacy Policy
This policy describes in detail how we are committed to collecting, using, and protecting your personal information.
Welcome to the 77jee platform. We treat your privacy with the highest importance. This Privacy Policy ("Policy") explains how 77jee ("we", "our", "platform") collects, uses, stores, discloses, and protects your ("user", "you") personal information when operating the website https://77jee.cam.
By using our services, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, you are requested to refrain from using our platform.
Table of Contents
- 1. Types of Information Collected
- 2. How Information Is Collected
- 3. Purpose of Using Information
- 4. Sharing and Disclosure of Information
- 5. Information Security Measures
- 6. Cookies and Tracking Technologies
- 7. Third-Party Services
- 8. Data Retention Period
- 9. User Rights
- 10. Protection of Minors
- 11. Changes to the Policy
- 12. Contact
1. Types of Information Collected
We collect various types of information during the process of registering on and using the 77jee platform. The details of this information are provided below:
Personally Identifiable Information
- Full name and date of birth
- Email address
- National ID card or passport details (for KYC verification)
- Current residential address
Financial Information
- Payment method details (bKash, Nagad, Rocket, bank account details)
- Transaction history — records of deposits and withdrawals
- Wallet balance and bonus usage records
Technical Information
- IP address and device identity
- Browser type and version
- Operating system information
- Login time and session duration
Gaming Behavioural Information
- Play history and preferred games
- Bet amounts and outcome records
- Session duration and activity type
2. How Information Is Collected
The 77jee platform collects your information in the following ways:
Registration Form
When you create an account, we collect the name, email, and other basic information you provide.
KYC Verification Process
To confirm identity, we collect ID-related information in compliance with legal requirements.
Financial Transactions
Payment method details (such as a bKash number or bank account) are automatically recorded at the time of deposits and withdrawals.
Automated Technologies
Technical and behavioural information is automatically collected through cookies, log files, and web beacon technologies.
3. Purpose of Using Information
We use your personal information for the following specific purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide gaming, sports betting, live casino, and other services without interruption.
- Financial Transaction Processing: To securely process deposit and withdrawal requests.
- Customer Support: To provide proper resolution of your questions, complaints, or requests.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Responsible Gaming: To identify problematic gaming behaviour and provide support.
- Platform Development: For analysis and research to improve the user experience.
- Bonuses and Promotions: To provide relevant offers based on your preferences.
4. Sharing and Disclosure of Information
77jee does not sell or rent your personal information to third parties. However, we may share information in the specific circumstances listed below:
4.1 Service Provider Partners
Limited information may be shared with our trusted service providers for payment processing (with providers such as bKash, Nagad, and Rocket), technical support, and customer service management. These organisations are required to use the information only in accordance with our instructions.
4.2 Legal Obligations
In response to a court order, judicial process, or a lawful request from a government authority, we may be required to disclose information in accordance with applicable law.
4.3 Fraud Prevention and Security
If any fraudulent activity or security risk is detected, relevant information may be shared to take the necessary protective measures.
4.4 Business Restructuring
In the event of any merger, acquisition, or business restructuring, user information may be transferred to the relevant new entity. However, you will be notified in advance in such cases.
5. Information Security Measures
77jee follows the highest industry standards to protect your personal information. Our security framework includes the following measures:
SSL Encryption
SSL/TLS encryption is used across our entire platform, keeping all data exchanged between you and our servers secure.
Data Encryption
Sensitive information — particularly financial and identity-related information — is protected by high-grade encryption algorithms.
Access Controls
Only authorised personnel have access to specific user information. Strict role-based access controls are maintained.
Regular Security Audits
Our systems undergo regular security testing, and any vulnerabilities are resolved promptly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the functionality of our platform and personalise the user experience.
6.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the platform. The site will not work properly without these.
- Functionality Cookies: Remember your preferences such as language selection and login information.
- Analytics Cookies: Analyse site usage patterns to help improve services.
- Security Cookies: Help detect and prevent fraud.
6.2 Cookie Controls
It is possible to limit or disable cookies through your browser settings. However, please note that disabling some cookies may affect certain platform features and you may not be able to stay logged in.
7. Third-Party Services
Our platform is integrated with game providers (including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others), payment processors, and technology service providers. These third parties have their own privacy policies.
Payment providers such as bKash, Nagad, and Rocket follow their own data protection policies. These organisations' policies also apply during the processing of transaction information.
When accessing third-party websites or services, the privacy policy of that organisation will apply. 77jee is not responsible for the data practices of third parties.
8. Data Retention Period
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected and as required to comply with applicable legal obligations.
- Account Information: For as long as the account is active and for a specified period after closure in accordance with legal requirements.
- Financial Transaction Records: May be retained for an extended period for audit and legal compliance purposes.
- KYC Documents: In accordance with regulatory body guidelines and applicable law.
- Communication Records: For a limited period to improve customer service quality and resolve disputes.
- Log Files and Technical Information: For a short period for security analysis.
After the designated period or upon your valid request, we will securely delete or anonymise your information.
9. User Rights
77jee recognises and respects the following rights you have regarding your personal information:
Right to Access
You may request to know what information we hold about you. We will provide that information as promptly as possible.
Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, if legal obligations exist, it may not be possible to delete all information.
Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted, particularly with regard to marketing communications.
Right to Data Portability
You may request to receive the information we hold about you in a structured, commonly used format.
Right to Object
You have the right to object to the processing of your information for specific purposes.
10. Protection of Minors
77jee services are for users aged 21 and above only. We do not knowingly or intentionally collect any personal information from minors.
Age verification is a mandatory step in the registration process. Age-related documents are checked during KYC verification.
If we are informed that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please let us know at [email protected].
11. Changes to the Policy
77jee reserves the right to update this privacy policy from time to time. Changes to this policy may be made due to service improvements, changes in technology, or legal obligations.
For any significant changes, we will post a notice on the platform and notify you at your registered email address. If you continue to use the platform after the updated policy takes effect, you will be considered to have accepted the revised policy.
The "Last Updated" date shown at the top of this policy will always reflect the date of the most recent revision.
12. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:
Privacy & Data Protection Team
24/7 Live Chat — Support in Bengali
We generally respond to your requests on business days.